Super Cyclone Amphan impact: Mobile networks down in several parts of Bengal

It is being reported that over 50 per cent of the telecom towers have been damaged or impacted due to interrupted power supply in West Bengal. indianexpress.com reached out to some people in Kolkata, and most of them told us that only Jio and BSNL services are working somewhat decently, whereas, Vodafone and Airtel services are not working at all.

Mostly Vodafone and Airtel users are unable to make calls, access the Internet leaving them disconnected with their loved ones amid the crises. (Express photo by Shantanu Chowdhury)

“Severe cyclonic conditions on the eastern coast and massive power outages have disrupted voice and data services. Vodafone Idea teams are working in extremely tough conditions to restore connectivity at the earliest. We regret the inconvenience caused and appreciate your patience. Stay safe,” Vodafone told indianexpress.com.

Jio and Airtel both declined to comment.

Airtel just replied to our query via Twitter, which can be read below,

Hi! Please be assured, our teams are making all possible efforts to ensure that network is up and running in this hour of need, despite being challenged by lack of power supply and other resources. Thank you for your patience and support through this time – Komal V

— Bharti Airtel India (@Airtel_Presence) May 22, 2020

Watch: Videos that show Cyclone Amphan wreak havoc in Bengal

Various parts of West Bengal, including Kolkata, have been the worst hit by super cyclone Amphan, bearing winds of up to 185 km per hour. Here’s how you can track the supercyclone on your own.

According to the apps and website tracking website, DownDetector, Airtel and Vodafone Idea are suffering massive outage in parts of Bengal since last night. (Express Photo)

A senior industry executive told ET, Airtel and Vodafone Idea networks have been hit in West Bengal, while Reliance Jio’s network is suffering issues in North and South region in the state.

Also Read: No electricity, mobiles down, Kolkata residents talk of ‘petrifying’ cyclone Amphan

According to the apps and website tracking website, DownDetector, Airtel and Vodafone Idea are suffering massive outage in parts of Bengal since last night. People are complaining, that they are unable to even make calls to someone and even if they are able to the call is disconnected in seconds due to poor network coverage.

Subscriber Only Stories

View All

Premium

What Opposition states want: More IAS officers, MSP guarantee, GST exempt...

Premium

Jal Jeevan mission: A Maharashtra village holds a lesson for the rest of ...

Premium

From Nalanda ruins, ‘university of future’ is ready with new campus, courses

Premium

Promise now, pay later ails power sector

Subscribe Now to get 66% OFF

People are complaining, that they are unable to even make calls to someone and even if they are able to the call is disconnected in seconds due to poor network coverage.