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Starlink clarifies India pricing not yet decided, website glitch showed dummy rates

Starlink India Pricing Revealed | Starlink Monthly Plan, Hardware Cost, Features, Launch Status: The subscription price and features were listed on Starlink India’s official website, but are yet to be officially announced.

Starlink is available in more than 100 countries and territories worldwide.Starlink is available in more than 100 countries and territories worldwide. (File Photo)

Elon Musk-owned Starlink, which provides satellite internet services, has clarified that its India website is not yet live and its service pricing for Indian customers is yet to be announced.

The company made the statement after the cost of its monthly residential plan appeared on the Starlink website in INR, along with other details. The official website showed that Starlink’s monthly residential plan would cost Rs 8,600 per month, and the required hardware kit would carry a one-time cost of Rs 34,000.

However, these subscription charges are not official and appeared on the website due to a mix-up. “There was a config glitch that briefly made dummy test data visible, but those numbers do not reflect what the cost of Starlink service will be in India. The glitch was quickly fixed,” Lauren Dreyer, Vice Presient, Starlink Business Operations, said in a post on X on Tuesday, November 9.

“We’re eager to connect the people of India with Starlink’s high-speed internet, and our teams are focused on obtaining final government approvals to turn service (and the website) on,” Dreyer added. Starlink’s availability map also shows that it is ‘pending regulatory approval’ in India.

The company has been gearing up for its India debut for years, working through regulatory hurdles and laying the operational groundwork. With around 7,000 satellites in orbit, Starlink operates the world’s largest satellite constellation. It could be crucial in providing high-speed connectivity to remote and underserved regions in India.

Satellite communication services rely on an array of satellites in orbit to offer connectivity to homes and businesses on the ground. They are an alternative to ground-based communication, called terrestrial networks, such as cable, fibre, or digital subscriber line (DSL), and they don’t require wires to transmit data.

However, satellite internet services like Starlink may not work as intended in densely populated areas. “It can be much more effective in rural areas where the internet connection is much worse, and often people either sometimes have no access to the internet or it is extremely expensive or the quality is not very good,” Musk said on a recent podcast with Zerodha co-founder Nikhil Kamath.

Notably, Musk also said Starlink complements broadband and wireless internet services provided by telecom companies.

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In the past, the satcom major was locked in a fierce battle against the country’s telecom giants, Reliance Jio and Bharti Airtel, over how frequency for India’s space waves should be assigned to satcom operators. Since then, Starlink has inked separate retail partnerships with Jio Platforms, a subsidiary of Reliance Industries, and Bharti Airtel, for them to offer its service to their customers.

In June this year, Starlink became the third entity in India with a satcom licence, officially called Global Mobile Personal Communication by Satellite (GMPCS) licence, after Eutelsat’s OneWeb and Reliance Jio. It has also been granted a Unified Licence by the Department of Telecommunications (DoT), marking the end of Starlink’s long and complicated efforts to secure regulatory approval in India.

Starlink’s parent company, SpaceX, also listed four job openings on LinkedIn for its Bengaluru office in October this year, as per news reports. The company was reportedly hiring for the positions of payments manager, accounting manager, senior treasury analyst, and tax manager.

(This copy has been updated to clarify that Starlink has not yet officially announced its pricing for Indian customers.)

 

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