Microsoft has released the October 2018 update dubbed Redstone 5 for its Windows 10 operating system, which according to some user reports online, has deleted all the user files. They state that post-installation they could not find files inside their folders and found extra free storage space inside their drives.
A user took to the Microsoft support forum stating that 220GB worth of data, which he collected in 23 years just vanished from his system after making the update. Where he was advised, to rollback the PC to its last installation. But, that did not seem to work for him and the files remained missing.
This isn’t the only incident, Windows Central has spotted a growing Reddit thread for the same topic, with most of the users having similar complaints. Users have even said to have combed through all of their PCs hidden files and folders, to bear no fruit.
The exact cause of the issue remains unknown as of now, Microsoft is yet to issue a statement regarding the same. This issue was earlier seen in a few preview builds of the operating system under the Windows Insider programme, according to earlier reports.
As of now, we recommend that you wait a bit before making the update, giving Microsoft a bit of time to issue a fixed update. However, if you really want to try out the update, just take a backup of all your data on an external hard drive, so that if it turns up missing you still would at least have the backup.