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Wednesday, October 21, 2020

Microsoft Teams, Office 365 back online after outage left users unable to use these services

Microsoft's core services including Teams, Office 365 and Outlook are back online.

By: Tech Desk | New Delhi | Updated: September 29, 2020 9:52:25 am
Microsoft, Microsoft teams, Microsoft office 365, Microsoft Outlook, Microsoft teams down, Outlook down, Microsoft services outrageMicrosoft Corp joined the growing ranks of tech giants allowing some of its employees to work from home permanently if they wish.

Microsoft’s core services such as Teams and Office 365 are back for ‘most users’ following outage across the globe. Hundreds of users reported issues with the services in the early hours of Tuesday (IST), but they are back online.

“The majority of services are now recovered for most users,” reads a notice on Microsoft’s Office status page on Twitter. “We continue to see a small subset of customers whose tenants are located in North America region who are still impacted. We’re now investigating mitigation steps for those customers who are still affected.”

Microsoft’s official Office 365 Twitter account noted the outage at 3:14 am IST, claiming then that “investigating an issue affecting access to multiple Microsoft 365 services.” At 3:42 am, the company blamed a recent update to the service for causing the outage.

“Users may be unable to access any services that leverage Azure Active Directory (AAD) including Outlook, Microsoft Teams and Teams Live Events as well as Office.com. Additionally, Power Platform and Dynamics365 properties are also affected by this incident,” Microsoft said in a status update on its website.

One annoyed user wrote on Twitter: “This is not a pic of fires or riots in the US. It’s an outage map of those affected by Microsoft servers that are down…Big Outage! Things that make you go..HMMMM!”

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Other users were equally annoyed, with one writing on Twitter: “Did Outlook get hacked?!”

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