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Wednesday, October 27, 2021

Reliance Jio outage: Company to offer ‘2-day complimentary unlimited plan’ to affected users

Many Reliance Jio users began experiencing a complete loss of cellular service on the morning of October 6. Here's all you need to know about the outage.

By: Tech Desk | Lucknow |
Updated: October 6, 2021 9:11:31 pm
Jio, Jio down, Jio network, Jio network down, Jio service, Jio network issue, facebook outageJio network is down for many users: Here's what we know (Reuters)

UPDATE: Reliance Jio is now sending out a new message to affected customers in Madhya Pradesh and Chattisgarh who faced issues during the outage. The message suggests that affected users will get a “2-Day complimentary unlimited plan” which will automatically get applied to the ongoing plans of affected users tonight.

“The complimentary plan will become active post the expiry of your current active plan,” adds the message. A similar message may/may not be sent to affected Jio users in other telecom circles as well.

Reliance Jio users face ‘no service’ issue

Reliance Jio’s network is down for many users and users have taken to Twitter to complain about the issue. While it is working fine for us, a number of people have written on Twitter that Jio is showing “no service” for the past two hours.

Some of the users have also reported that they are experiencing Jio network issues since morning. A few Jio users reported that Jio’s broadband connection is also down.

As per Downdetector, thousands of Jio users are currently experiencing some network issue. It shows that more than 4,000 users have complained about Jio network issues with 40 percent experiencing no signal. IndianExpress.com has reached out to Reliance Jio and we will get the update the article once we get any news from them.

This network issue seems to have impacted users in Madhya Pradesh, Chhattisgarh, Mumbai, Delhi, Bangalore, and other cities, as per Twitter.

Besides, this issue comes just one day after Facebook, WhatsApp and Instagram went down for billions of users. The outage lasted over six hours.

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