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Sunday, September 27, 2020

Gmail, other Google services restored after global outage

Gmail is back after suffering a global outage earlier in the day. We are now able to attach documents on email and send them. All mails are being delivered. 

By: Tech Desk | New Delhi | Updated: August 21, 2020 7:48:57 am
Google, Gmail, Gmail work tools, Microsoft, Microsoft Office, Microsoft Outlook, Google Gmail, Google Docs, Google Sheets, Google productivity toolsGmail down for users

Gmail down for several users. The email service is not working globally. Users are complaining that they are unable to send across emails and attach files to emails. We tried to send an email with attachment and Gmail showed error. (check image below). It has been over an hour that people across the world are facing this issue.

Update: “The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at Google. We are making continuous improvements to make our systems better,” Google said in an app status update.

Google acknowledged the issue being faced by users and said, “We are continuing to investigate this issue. We will provide an update by 8/20/20, 1:39 PM detailing when we expect to resolve the problem.”

Gmail showing error when attaching a document (Express photo)

Google apps status page has also been updated to confirm that they’ve received reports of issues related to Gmail. Users have taken to DownDetector website to talk about the issues and highlight the problems they are facing with Google’s services, especially Gmail, used by millions of users worldwide.

Unable to upload documents on Gmail. (Express photo)

Commenting on the issue, Google noted, “We’re investigating reports of an issue with Gmail. We will provide more information shortly.”

Most users are complaining that they are unable to send mails or attach any sorts of files to the emails. We tried sending an email with attachment but it didn’t work. The mail was sent but not the attachment. The error showed “the operation couldn’t be completed”.

Users are also complaining about issues connecting to some of the G suite services like Google Drive, Google Doc. But most users are facing issues with Gmail. Google’s app status page shows issues with Gmail, Google Drive, Google Chat, Google Meet, Google Groups, Google Docs, Google Keep, and Google Voice.

Downdetector shows Gmail is down globally

DownDetector shows that the problem began around 9:30am IST today. The issue is being faced by a handful of countries.

At indianexpress.com we tried uploading filed to Drive but failed. Google Drive is reportedly unable to share files or upload and download them. Sources told Business Insider, “Google and their engineering team is investigating the issue. We will provide more updates as they become fully available on their global platform.”

Users have taken to Twitter to tweet about issues they are facing on Gmail. They are also posting memes on #Gmaildown.

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