Facebook Messenger now has an option for users in India to get health tips and advice from Lybrate’s chatbot. Lybrate is an online platfrom that lets users consult doctors, and the service claims to have over 100,000 doctors as part of its portal.
Facebook had announced chatbots for its Messenger app where users will be able to connect with businesses. Lybrate’s bot on Messenger will help people get answers to their health-related queries.
We tried the feature on the iOS version of the Messenger app, and it gave us a choice of three replies. Users should note that when asking for health tips, they should give specifics, including their age, gender, etc for more accurate replies.
Lybrate Health Quiz is also part of the Messenger bot to make the platform more engaging, and to help people be aware of common health issues that tend to get overlooked.
“It is exciting to be India’s first healthcare company to be on Messenger Platform and be able to provide smooth doctor access to people and enable them to consume health information that is shared by doctors who have amassed a wealth of medical knowledge over so many years. It is one more step towards letting people in the country be more serious about their health,” said Saurabh Arora, Founder and CEO, Lybrate. The company says that it keeps the identity of users anonymous.
On Facebook Messenger, the idea with chatbots is to provide anything and everything “from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, etc.”