Update: Instagram issued an update for the iOS version of the app, which has fixed the crash issue. Yesterday it was reported the app kept crashing for users across the world, and even reinstalling the app did not fix the issue.
Instagram is facing some issues with the app crashing for Android and iOS users across the world. The photo-sharing app reportedly keeps crashing as users try to open it. Some faced issues with the Instagram website too. downdetector.com confirms Instagram is having issues. “Instagram is having issues since 12:05 AM EDT. Are you also affected? Leave a message in the comments,” says the site. According to the website, 37 per cent users faced issues with News feed, 36 per cent had problems while logging in, and 26 per cent reported issues with the website.
We weren’t able to use Instagram as the app kept crashing for us on an iPhone 6s. Instagram tweeted from its official Twitter problem the company is aware that the app may be crashing for a small number of people. The company recommended reinstalling Instagram. The tweet was, however, later taken down.
Several users took to Twitter to share their problems with hashtag #instagramcrashing. One of the Twitter users, who goes by the handle @zubinfitter posted screenshot of a ‘Link not allowed’ message he kept getting while trying to open Instagram. The message says, “It looks like your profile contains a link (126.96.36.199) that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake.”
According to a few users, the problem came to surface when they tried to update the Instagram app. This, however, does not seem to be the issue here as even those who didn’t update the app are facing issues. Let us take a look at some of the tweets:
— Emily K Percival (@EmilyKPercival) July 26, 2016
I’m glad I’m not alone in the instagram crashing.#instagramcrashing
— April Brady (@aprilynnart) July 14, 2016
— Random Pants Photo (@RandomPantsFoto) September 28, 2015
— Zubin Fitter (@zubinfitter) July 15, 2016
— Marie-Jo Lamarche (@marijolamarche) February 4, 2015
I just realize my instagram isn’t working #instagramcrashing
— Una chica en la rama (@Klauxavil) November 9, 2013
For now, reinstalling the Instagram app seems to be working for some users. An official word from Instagram, however, is awaited.