Vodafone India has announced the new e-KYC solution will be effective for tomorrow. The e-KYC solution will allow customers to walk out of Vodafone store with a new connection instantly, without the need of any physical documents. To get a new Vodafone connection, users will need to know their Aadhar number. Also, their fingerprint will scanned, post which, all prepaid and postpaid connections will be confirmed.
“We are all set to delight customers with the benefits of the e-KYC led paperless process. Customers walking in for a new connection at our stores will walk out talking in just a few minutes. We had partnered with the Department of Telecom (DoT) to pilot the AADHAR based e-KYC solutions in and tested it successfully in two circles. Effective Wednesday, August 24, we are rolling it out across the country. The use of e-KYC will drastically cut down on delays in activating new connections because of infrastructure challenges like power cuts, transporting volumes of paper, lack of photocopying and photography facilities. It will also strengthen the verification process as there will be no room for any manual error,” said Sandeep Kataria, Director – Commercial, Vodafone India.
Vodafone India has developed an app that enables retailers to activate connections using e-KYC. Vodafone plans to roll out the process in all 10,000 plus Vodafone branded stores in urban and rural areas beginning September. The e-KYC service will be launched across all multi brand outlets, pan India, in a phased manner. Yesterday, Airtel rolled out e-KYC facility for all its stores across Delhi and NCR.