Ingram Micro has introduced value added packs called Cover Plus which customers can opt for while buying a new smartphone or tablet PC. The value added packs offer insurance, content from Hungama and a security suite from Trend Micro.
“We have ensured that consumers get the maximum from these value added packs. The entire amount of pack is returned to the consumer in form of downloads from Hungama and Trend Micro security suite. The insurance comes for free,” said Anil Kaushik, director- services, Ingram Micro India. The value added packs are valid for an year for one device.
The insurance package is backed by Oriental Insurance and covers contingencies caused by accident, liquid, theft, burglary, fire and tempest. Apart from covering partial and total losses like these, Ingram Micro is also offering jobless cover and SIM misuse.
“We are the first company to cover jobless situations. When a person gets fired and if he/she submits the necessary documents, then we will provide a mobile bill protection amount of Rs 3000 per month for three months for post paid mobile bills” said Shiv Kumar Singh, national service manager, Ingram Micro India.
The company will consider jobless cases only if the customer is fired and can provide sufficient documentation for the same. Resignations or asked-to-leave cases are not entitled to receive this benefit. The jobless claim will be verified by Ingram Micro and is only applicable for employees of registered companies.
Ingram Micro has also covered SIM misuse for stolen devices. “If a device is lost and the same has been reported then we will cover up to Rs 1000 if the SIM has been misused before it is blocked by the service provider,” said Singh.
To benefit from the insurance, customers will have to register on this portal within 15 days of purchase with the invoice copy.
In case of damages, the customer can reimburse the servicing bill multiple times during the insurance period. If a device is lost or stolen, the depreciation amount will be 10 per cent (of the cost) for the first six months and 25 per cent for six to 12 months. “If someone loses a smartphone worth Rs 10000 within the first six months then we will give back Rs 9,000 to him,” added Singh.
The Cover Plus packs are launched in two product categories – Gold and Platinum Pack covering 15 plus variants and starts at Rs 499.