Apple’s iPhone 7 has a new problem after the hissing sound issue. According to reports on Twitter, Apple’s Earpods once plugged into the device have an issue with the volume control dongle, which stops working. While the audio continues to work in some cases, users cannot increase or decrease volume from the headphones or even activate Siri or pick up calls.
According to a report on BusinessInsider, an Apple spokesperson confirmed the issue and said they will issue roll out a fix in a future software update. The report adds the issue is random, and unplugging the EarPods and replugging them seems to be a temporary fix for it.
A tweet by Scott O’Reilly @scttor on Twitter highlighted the issue. His tweet reads, “PSA: Lightning headphone adapter shuts off after 5 minutes of inactivity if screen is off. Pause/volume don’t work until replugging,” followed by another tweet which said “And by “inactivity” I meant not playing audio.” Some people responded to his tweet saying they too are facing a similar issue with the iPhone 7’s EarPods.
Check out the tweets below:
PSA: Lightning headphone adapter shuts off after 5 minutes of inactivity if screen is off. Pause/volume don’t work until replugging. @atpfm
— Scott O’Reilly (@scttor) September 18, 2016
— Michael Cailler (@michaelcailler) September 18, 2016
— Ryan Jones (@rjonesy) September 18, 2016
The headphone issue is not the only one plaguing iPhone users it seems. Apple users have reported a hissing problem on the new iPhones, and it is being blamed on the A10 Fusion chipset. The issue was first reported by 512 Pixels’ Stephen Hackett, who shared a YouTube link to the hissing sound from his iPhone 7 Plus. He wrote on Twitter, “My iPhone 7 Plus makes terrible noises when under load.”
iOS developer Marco Arment also commented on Hackett’s tweet, saying the hissing sound is “the phone equivalent of hearing the fans spin up loudly whenever your Mac’s CPU gets used to its actual potential.”
Apple has not officially commented on hissing-gate so far. Apple iPhone 7 and iPhone 7 Plus go on sale in October 7 in India with a starting price of Rs 60,000 for the iPhone 7, and Rs 72,000 for the Plus version.