A Delhi Maruti car dealer has been asked by a consumer forum to pay Rs 60,000 to a nursing home owner for its failure in ensuring excise duty rebate on an Omni van bought by him for use as an ambulance.
The District Consumer Disputes Redressal Forum ordered Saya Automobiles to pay the compensation to nursing home owner Anil Sharma for its failure in submitting papers of the van in time to the Maruti Udyog Limited and then to the Excise Department,leading to refusal of duty rebate to Shrama.
The forum,presided by Rakesh Kapoor,asked the car dealer to pay compensation to Sharma,holding it guilty of rendering deficient service.
“It is clear that the delay in submitting papers had occasioned due to fault of Saya Automobiles resulting in rejection of the case for refund of duty by the Commissioner Excise (Haryana). Consequently,he (Sharma) suffered monetary loss as he was deprived of the refund of 25 per cent excise duty…to which he was legally entitled to,” the forum held.
Sharma,who runs a nursing home here,in his plea had said despite submitting all the relevant documents twice as per the dealer’s instruction,the latter delayed in submitting the papers to the Excise Department and his his claim for rebate was barred by time.
Saya Automobiles contended that it had submitted the documents to Maruti in time. It had also said after receipt of the documents Sharma himself had prepared his case for refund.
The forum,however,rejected its contention,saying it was the dealer’s duty to do the paperwork so that Sharma’s case for refund of excise duty was submitted to the Excise Department.