The Second Administrative Reforms Commission has asked the Central Government to implement e-governance in all sectors to tackle red tape and procedural delays.
Releasing a report Promoting e-governance the smart way forward,ARC chairman M Veerappa Moily said that the report also proposes a legal framework for its implementation in view of the mammoth dimension of the task and the level of coordination between the Centre and the states.
A clear roadmap with a set of milestones should be outlined by the government with the ultimate objective of transforming the citizen-government interaction at all levels to the e-governance mode by 2020, it says.
Among the other major recommendations in the 186-page report is the one pertaining to setting up of a Mission Mode Project on land records,which would facilitate land surveys and measurements to be carried out through the use of modern technology. The report says this would help the officials arrive at a correct picture of land holdings and rectify outdated maps.
The ARC has also sought creation of a unique identity card system,which is exhaustive,accurate and tamper-proof. At the age of 18,this card can be automatically activated as a voter-identity card, he said.
While finalising its report,the ARC analysed the progress,or the lack of it in some cases,in e-governance projects. It found that while the governments,both at the Centre as well as the state-level,started a number of pilot e-governance projects,in a majority of cases,the same were not scaled up or widely replicated.