scorecardresearch
Tuesday, Nov 29, 2022

What goes into a good apology?

"Don't be afraid to say sorry because you are too busy looking for the perfect words," said Jahan Kalanta, a criminal defence lawyer

When you say sorry, mean it. (Photo: Freepik)

Have you ever been really sorry about something? But no matter how much you apologise and express regret, those you have wronged just don’t feel like it’s enough? Jahan Kalanta, a criminal defence lawyer, who has seen a lot of apologies within the legal system shares helpful insight on how to say you are really sorry in a way that comes across as both reflective and authentic.

Buy Now | Our best subscription plan now has a special price

So what goes into a good apology? Jahan talked about a framework you can always use. “Always start with ‘why’, move to the ‘because’ and finish with ‘and’.”

“Well, when you say sorry, mean it. Look people in the eye. Use the framework. Don’t be afraid to say sorry because you are too busy looking for the perfect words. And, when you say thank you, mean it. Look people in the eyes. Don’t be afraid to say kind words because life is very hard and people don’t hear kind words often enough,” he said.

Subscriber Only Stories
Delhi Confidential: Ahead of Gujarat polls, BJP worries about NOTA votesPremium
Agrarian Punjab diesel-driven; Delhi opts for cleaner optionsPremium
The shadow of 1979: Iran and Saudi Arabia are fighting Islamism; Pakistan...Premium
Geniben Thakor interview: ‘BJP’s choice of a Thakor candidate...Premium

He added, “And the next time you make a mistake or you need to thank someone for something, don’t be afraid to be vulnerable and authentic. Because the power of any message is how honest the place it starts its journey, not how many times it gets censored by your lawyer.”

📣 For more lifestyle news, follow us on Instagram | Twitter | Facebook and don’t miss out on the latest updates!

First published on: 11-08-2022 at 08:20:39 am
Next Story

Video of cop complaining about ‘poor quality mess food’ goes viral, probe ordered

Latest Comment
Post Comment
Read Comments
Advertisement
Advertisement
Advertisement
Advertisement
close