Secret bank accounts, changing mobile numbers: How a Kota bank employee ‘defrauded’ customers of crores

Additionally, Sakshi prematurely closed a fixed deposit of 30 customers, funnelling over Rs 1.34 crore, the officer said.

“She has also invested lakhs from her family in the share market but suffered losses. We have arrested the accused from Rawatbhata, which is her hometown,” Singh said, adding that she lived in Kota with her husband.

It was a series of complaints from customers that allegedly made the bank manager, Tarun Dadhich, suspicious. After some investigation of his own, he filed a police complaint on February 18, 2025.

Among the victims was an elderly woman, from whose account Sakshi had allegedly transferred more than Rs 3 crore without her being aware.

In a statement it issued, the ICICI bank said the FIR was filed “immediately upon discovering the fraudulent activity”.

“The interest of our customers are of paramount importance to us,” the statement said. “We have a zero-tolerance policy against any fraudulent activity and thus suspended the employee involved. We would like to reassure that genuine claims of impacted customers have been settled.”