The Punjab government on Wednesday launched a 24-hour grievances redressal portal,which will function for 365 days.
Chief Secretary Rakesh Singh,while launching Punjab Public Grievance Redress and Monitoring System,described it a step towards ensuring efficient and effective public delivery system. The government has gone for the online portal as it was difficult to keep track of written complaints. Chief Minister Parkash Singh Badal has suggested the online system for keeping a tab on the status of complaints, said Singh.
He added that people can register their complaints regarding non delivery or delayed service on the portal and even submit suggestions to improve the service. To register a complaint,one will have to log in to http://www.shikayatnivaranpb.gov.in http://www.publicgrievancepb.gov.in.
The system has been designed and developed by Nationsal Informatics Centre (NIC). The interface for lodging grievance was simple and user-friendly that allows the citizen to lodge the grievance in English as well as in Punjabi. The unique grievance number allocated by the system helps the complainant to track the progress and action taken for the redress of his grievance. One can also upload any documents along with the complaints and may also give a password to it to maintain confidentiality.
Mohali film city proposal finalised
Deputy Chief Minister Sukhbir Singh Badal on Wednesday gave final touches to the proposed film institute and film city near Mohali. The institute,which will provide specialisation in 48 trades related with film industry,will be provide three-year graduation level courses as well as diploma programmes at under graduate level in various aspects of film making. To be set up at an estimated cost of Rs 115 crore and spread on 12 acres,it will cater to 2,850 students. In the second phase,advance diploma and post-graduate courses in mass communication will be launched.