Unruly passengers allegedly roughed up cabin crew members and forcefully tried to open the exit door of an Air India aircraft after the Delhi-Mumbai flight got delayed due to a technical glitch.
On Saturday, the country’s airline regulator, Directorate General of Civil Aviation, asked Air India to take necessary action against the “unruly” passengers for the incident that took place on Thursday, PTI reported.
“The flight AI 865 of January 2 was considerably delayed due to technical reasons. Air India management has asked the operating crew for a detailed report on the reported misbehaviour by some passengers. Further action would be considered after getting the report,” PTI quoted an airline spokesperson as saying.
— ANI (@ANI) January 4, 2020
According to an Air India official, a female passenger allegedly even manhandled a cabin crew member, grabbing her arm in order to open the main exit gate quickly.
“The AI 865 flight on Thursday got delayed as it developed a technical snag. It had to return to the bay. Passengers started knocking on the cockpit door, asking and taunting the pilots to come out,” PTI quoted the official as saying.
“One male passenger even said that he will break open the cockpit door if the pilots didn’t come out,” the official said, adding the situation inside the plane “went from bad to worse”.
(With inputs from agencies)
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