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Amidst all-round criticism, a ‘heartwarming’ experience for Uber customer

An Uber customer took to Facebook to describe a happy experience she had with one of its drivers.

By: Express Web Desk | New Delhi |
Updated: June 20, 2015 12:54:40 pm
Uber, Uber in Delhi, Uber ban, Uber cabs, Facebook, Uber driver, Uber taxi service, Uber rape, Uber molestation An Uber customer shared a ‘heartwarming’ experience she had with a driver of the service

Popular app-based taxi service Uber may be facing a tough time in Delhi after a molestation case involving one of its drivers, but it has reasons to cheer.

An Uber customer took to Facebook on Friday, commending the honesty and integrity of its driver after she misplaced her cell phone in the car after the ride. Kakul Gautam, in a post on Facebook, wrote that she took a ride in an Uber cab in Delhi, but forgot her work phone after the ride.

“Panicking, I immediately turned on my “find my iPhone” on my other phone, and called the driver who not knowing that I had two phones, picked up and said ‘Hello, ma’am ka phone cab mein reh gaya hai’,” she wrote.

Click on the photo to see the post

Kakul, goes on to write that the driver ‘went out of his way’ to take a detour in spite of having a customer who had to go in a different direction.

“Dropped the phone at my house and refused to take a single penny or even my gratitude. Just smiled and said ‘It was my duty. Have a nice day ma’am’,” she wrote in her post.

Along with the post, Kakul also shared a screenshot of the Uber receipt which showed the driver’s name and photograph.

“As much as we need to know criminals, we need to be able to spot the fantastic people around us too,” she wrote.

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