Delhi civic body education dept initiative: Only one ‘genuine’ call on SDMC helplinehttps://indianexpress.com/article/education/delhi-civic-body-education-dept-initiative-only-one-genuine-call-on-sdmc-helpline-5430201/

Delhi civic body education dept initiative: Only one ‘genuine’ call on SDMC helpline

Nandini Sharma, SDMC education committee chairperson, said that the department will advertise the helpline number — 011 23227300 — so that more people file complaints.

Delhi civic body education dept initiative: Only one ‘genuine’ call on SDMC helpline
Meant to register complaints ranging from the quality of the mid-day meals to absenteeism by teachers. (Representational Image)

The South Delhi Municipal Corporation’s education department helpline, launched on Teachers’ Day to register complaints ranging from the quality of mid-day meal served in its schools to absenteeism by teachers, has received 107 calls till now — with just a single call related to these issues. The remaining calls over the past 55 days were inquiries about teachers’ appointments and vacancies in the department.

A senior SDMC official said the department had recently declared vacancies for the posts of 166 nursery teachers, and asked aspirants to register online. “So far, the only calls we have received are about when the merit list will be out. There was only one genuine grievance, of a parent inquiring about the change of name in the certificate. We received another call on the admission procedure at a North Corporation school, which was referred to the department concerned,” he said.

The official added that some of those who called to inquire about the nursery teacher post even asked the operator if there was any way they can make it to the merit list.

Nandini Sharma, SDMC education committee chairperson, said that the department will advertise the helpline number — 011 23227300 — so that more people file complaints. “We have asked the department to put up posters of the telephone number in all schools.”

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Meanwhile, education department officials said the civic body will not recognise 245 primary schools as they do not have rainwater-harvesting facilities. The National Green Tribunal, in November 2017, had directed all schools and colleges in the capital to install rainwater-harvesting systems in their premises within two months at their own cost.

“If (it is) not possible to install rainwater-harvesting (systems), these schools should show an exemption certificate from a committee constituted by the NGT, else the SDMC is mandated to not recognise these schools,” said an official.