February 23, 2009 12:30:31 am
A city-based firm has set out to ease the troubles of small and medium companies who need but cannot afford sophisticated software,not only because of the huge cost but also for the time-consuming process involved in installation as well as training of employees.
Uberall Solution Ltd has offered its software at a cost several times less than its usual cost. Software like Alert Force,comprising readymade enterprise research planning (ERP) software and available online,normally costs lakhs of rupees but it can now be accessed from the Internet at a fee between Rs 250 and Rs 2,500.
Usually software like this costs anything from Rs15 lakh to 45 lakh and a buyer has to get it installed from the company. After that the company has to get its staff trained. This product is least complicated. At these times of a global economic downturn,the low price will help companies save, said Parimal P Chanchani,director of Uberall.
The software includes industry-specific products for project management,procurement,sales and distribution,accounting,warehouse management system,HR practices and payroll management. The online customer support software enables companies to fully automate their customer support activities,from registering customer complaints 24×7 via SMS or email,organising customer support resources,tracking progress of tasks given to customer support staff,to delivering weekly and monthly reports.
The product has already found takers like naukri.com,Oerlikon Balzers,Credence Logistics,Able Academy and ARSH Solutions Pvt Ltd. The product can be customised as per company needs. Though the product is SME-specific,we are getting enquires from big companies. The official launch will take place soon, said Chanchani.
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