Updated: March 5, 2021 7:31:27 pm
Instances of online shopping fraud are on the rise in Maharashtra with Pune City Police alone receiving 1,370 complaints in 2020 from residents who were swindled through e-commerce transactions. As many as 2,276 cases of online shopping fraud were registered with police across Maharashtra in 2020, Home Minister Anil Deshmukh said in response to a question raised in the state Assembly on Wednesday.
The Home Department via its Maharashtra Cyber Office is trying to curb such crimes by creating awareness among residents about precautions to be taken online, Deshmukh said. The awareness campaigns are being run on social media, the mainstream media and the websites of police departments across the state, he added.
The Home Department, Deshmukh said, has set up 46 cyber labs across several districts of which 43 have been given the status of a police station. “These cyber labs/cyber police stations have state-of-the-art software and hardware tools to combat online fraud. Officers and other staff members involved in investigating cyber crimes have been trained in techniques to crack cyber crime cases via training camps,” Deshmukh said in a written response to a starred question asked by Congress’s Sudhir Tambe.
Several cyber awareness camps have also been held for the general public, he added. “As many as 64,234 residents have participated in these camps aimed at creating awareness about cyber security in the state,” said Deshmukh.
People who have been defrauded can lodge a complaint with local police authorities and with the National Consumer Helpline (NCH) by placing a call on 1800-11-4000 or 14404. One can also send an SMS to 8130009809 or visit the NCH website.
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