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Pune: CFCs buckle under rush of domicile, nationality certificates

Last minute rush, technical issues and failure to produce proper documents puts pressure on CFC staff to cater to the large flow of applications.

By: Express News Service | Pune | Published: June 13, 2016 5:02:13 am
Citizen Facilitation Centre, CFC Pune, Pune admissions, Pune admission documents, admission documents, School admission, college admission Authorities have initiated steps to issue online certificates at the maha e-seva kiosks and facilitation centres.

Last minute rushes at the Citizen Facilitation Centre (CFC) at the Shivaji godown and the maha e-seva kendras continue to cause chaos and confusion for both residents and officials. Residents, it seems, prefer to collect the documents required for the admission process at the last moment, and not in the month before June-July.

Even though the CFC roped in an agency to help out, the increasing rush has been a daily affair for the last one week since the results of class X and XII were declared. “We have been conducting drives in schools and colleges and have been imploring people to come ahead of June.

However, people do not adhere to this request and rush for the last minute which only increases the load on our officials. We have increased our staff as well as the machinery to cater to this huge rush,” said tehsildar Vaishali Rajmane, on the rush at the Shivajinagar godown since last wee.

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The students usually need the domicile, income generation, creamy/non-creamy layer nationality certificates ahead of the admission season. However, the officer said that they approach the centre after the results, which creates chaos.

The centres, which were also supported by an outsourced agency, are also working on weekends to give out these certificates. “We are trying to give within a week,” said the officer.

Earlier last year too, the administration had called a meeting of school authorities in the city and the rural parts to discuss the measures. Officials said that they would organise camps at as many schools as possible so that students and parents would not have to stand in the long queues at the CFCs to get the certificates.

The officials said that every year, students rush to the CFC to get the certificates and land up just before the admission process and the staff at these centres find it difficult to cater to the huge flow of applications. “There are technical issues of inaccurate applications. Failing to produce the required documents also slows down the process while there are some technical issues which crop up as well,” said the official.

Authorities said that at the godown, they are keeping a special watch on the presence of touts or middlemen. Applicants are often misguided by touts when they visit the centres. This leads to frequent fights between touts and middlemen, officials said. Parents and students who were at the receiving end say these camps are only conducted at some colleges and schools and most of them have to still do the rounds of the CFC office. “When we had done it earlier last year, the officials were on some duty and so the process was delayed and when we came back, the rush is tremendous,” said an anxious parent.

Meanwhile, district authorities said that they have initiated steps to issue online certificates at the maha e-seva kiosks and facilitation centres. The administration has already issued at least 2,000 certificates at kiosks in Junnar, Khed, Bhor and Mulshi areas.

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