RAILWAY’s decision to install Point of Sale (POS) machines have proven of much help to passengers who were being inconvenienced in absence of cashless fare payment options at the reservation counters. In first four days of the system being installed at the reservation counters, as many as 4, 358 passengers used it to swipe the card, paying a whopping Rs 24 lakh in fare.
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Although there are over 50 counters at the Pune Railway Station, including both current and reserved booking, there are only seven POS machines that have been installed by the administration so far. The administration, however, aims to extend the cashless facility to all the counters and also to other services such as parcels and goods services.
“We are doing this in four phases. In the first phase, seven POS came up at reservation centre and current booking counters. In the next phase suburban services and monthly passes counters will be covered. Later parcel and goods as well as rest of the areas will follow,” said B K Dadabhoy, Divisional Railway Manager, Pune Division.
The division plans to install a total of 112 card swipe machines at 72 locations in the division, including smaller stations in the interiors. The officials said that they have asked the restaurants, food vendors and stall owners on Platform No 1 and other platforms to provide card payment options.
As per estimates, over a lakh passengers travel everyday from Pune station with about 160 trains, including mail, express and shuttle arriving and departing from the station.
“We are taking every step that will take us closer to the idea of digital India. We have set up twitter accounts of all important officers where tweets by passengers are being treated as official complaints and resolved, often, on the go. With installation of POS systems, the Pune divison will also turn cashless very soon,” said Krisnath Patil, Senior Divisional Commercial Manager, Pune Division.