Lt Gen AK Singh,GOC-in-C,Southern Command on Tuesday inaugurated an e-kiosk and computerised dak management system at Principal Controller of Defence Accounts (Southern Command)-PCDA (SC) office. He also opened a new-look Receipt Section where bills from the units/formations will be acknowledged through the system.
The Army Commander complimented the officers and staff of PCDA (SC) for kickstarting the transparency process.
India is rising as an economic and military power. Every citizen including Army personnel would have to work hard to make the country better, said Lt Gen Singh. We should adopt a culture of we instead of they he said. Major General YC Tharakan,MG,administration also was present on the occasion.
The new receipt system has been designed as a Bank Teller system and would cut down substantial delays in registration of bills and claims and improve customer satisfaction, said SN Mishra,PCDA,Southern Command during the interaction. Similar e-kiosk systems are proposed to be replicated at the seven Pay Account offices under PCDA (SC) which will benefit about 3.1 lakh jawans,he said.
The year 2005 has been a watershed movement in public grievances of this country when the RTI Act 2005 was enacted. In pursuance of this policy,PCDA (SC) the nodal payment,internal audit and accounting authority for about 1,025 units under Southern Command,has embarked on a transparency movement with the objective of providing unfettered access to its processes and output.
Though the computerisation of most functions of this office had been completed a decade back,it has been felt necessary to provide information on status of personal claims and third party liabilities as also an update on utilisation of budget via touchscreen to its vast clientele,said a press release issued by the Ministry of Defence.