New voice through call centre,for rural youthhttps://indianexpress.com/article/cities/pune/new-voice-through-call-centre-for-rural-youth/

New voice through call centre,for rural youth

Rural youth are getting a chance to communicate globally through a call centre. Tata Motors,as a social obligation,is busy updating communication skills of youths in rural areas through its new ‘Shabda Tarang’ project.

Rural youth are getting a chance to communicate globally through a call centre. Tata Motors,as a social obligation,is busy updating communication skills of youths in rural areas through its new ‘Shabda Tarang’ project.

Prashant Ahir,general manager (HR),inaugurated the project Shabda Tarang,through which Tata Motors Business Support Services will provide call centre training to students in rural areas. A K Ghosh,deputy general manager (HR),Pradeep Bahuguna HR,head (Pune Region),Anjali Desai,vice-president,Business Support Service – (HR),Dr Jyoti Gokhale,assistant general manager,social welfare deparment were also present on the occasion.

Ahir said,“We must make the most of opportunities get in life. Grab them. Call centre training is the need of the hour. Tata Motors will not only impart call centre training but provide jobs.

“Students in the city take up call centre jobs for pocket money. But it’s a means of support to the family in the rural areas ,” he added.

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Anjali Desai while speaking about “Shabda Tarang” said,”Youth must be enthusiastic about learning new things. Through Shabda Tarang,a job oriented training opportunity is created. The main purpose of this training is to increase the confidence level along with personality development of the students in the rural area. A high level of thinking and efficiency is required for this.

Dnyaneshwar Mohan and Nilam Chinchsatkar said,’Shabda Tarang’ will raise the standard of living along with job opportunities. A ‘Dictionary’ was presented to students,at the hands of Prashant Ahir,A K Ghosh,Anjali Desai,Vrushali Kamble,Dr Jyoti Gokhale and Pradeep Bahuguna.

Shrirang Dhawale gave introductory speech. Dr. Jyoti Gokhale gave vote of thanks while Rohit Saroj did the anchoring.

A three month training program will be conducted at the “Management Development Centre,” Tata Motors,Chinchwad. 27 HSC passed students were selected through writen and oral examination,from the rural areas like Rajgurunagar,Satkarwadi,Amboli,Karanjvihire,Deshmukhwadi,Kiwale,Shelu,Tifinwadi,Shindewadi,Shive,Ambethan,Vasuli,Pait,Vada,which include nine girls. It is being conducted for the first time by Tata Motors.