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Legislators, MPs letters to get VIP treatment in PMC

In November, the state government had issued a circular with protocol of how legislators and MPs in state government offices are to be treated.

2 min readPuneDec 12, 2025 09:43 PM IST

Legislators, MPs letters to get VIP treatment in PMC

In-charge of PMC IT department, Rahul Jagtap, said that up until now, any written communication from anyone to the PMC was dealt with under general category. (File Photo)

With the Maharashtra government declaring protocol for government employees on how legislators and MPs elected from the state are to be treated, the Pune civic body has decided to declare VIP status for any written or documented communication of elected representatives of the state assembly and parliament.

“As per the state government directives, the civic Information and Technology department has to make provision of VIP letters registering in the e-office system being used in the PMC. The staff should also be provided with training on its proper use,” said municipal commissioner Naval Kishore Ram.

In-charge of PMC IT department, Rahul Jagtap, said that up until now, any written communication from anyone to the PMC was dealt with under general category.

“We will now provide a provision of a special VIP category for inward and outward written communication to legislators and MPs. This will help the system to easily identify the written communication of legislators and MPs from the thousands of written communications with the civic body on a daily basis,” he said.

In November, the state government had issued a circular with protocol of how legislators and MPs in state government offices are to be treated.

As part of providing good governance, the government offices should immediately reply to written communication from legislators and MPs, enable their active participation in government work, facilitate effective and easy conversation with MLAs and MPs while maintaining transparency, credibility and responsible behaviour of the government office.

As per the government circular, those who do not follow the protocol mentioned will face disciplinary action. “The head of civic departments in PMC should communicate the rules and guidelines on providing respectful treatment to MLAs and MPs while ensuring they are strictly followed,” said municipal commissioner.

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It states that the government staff should stand up when the legislator or MP visits their office and also greet them while speaking on the phone respectfully. The action taken on the written communication. except for transfer or promotion of staff, should be conveyed in writing within two months.

Ajay Jadhav

Ajay Jadhav is an Assistant Editor at The Indian Express, Pune. With over 22 years of experience in the industry, he is a highly specialized journalist whose work focuses on the intersection of urban infrastructure, governance, and sustainability. Professional Background Role: As Assistant Editor, he plays a key role in the editorial direction of the Pune bureau, specializing in urban policy and its direct impact on citizens. Education: He holds a Master’s degree in Communication and Journalism from Savitribai Phule Pune University and a PG Diploma in Corporate Social Responsibility (CSR). He also studied at the prestigious Fergusson College. Impactful Reporting: He is credited with research-based articles on conservancy staff (waste workers) that influenced national policy for better working conditions. He is also known for exposing the contrast between high-end infrastructure (like helipads for leaders) and the lack of basic amenities like schools in their home districts. Personal Interests: An avid trekker and sports enthusiast, his personal interest in the outdoors often informs his reporting on environmental protection and sustainable development. Recent Notable Articles (December 2025) His reporting in late 2025 has been dominated by the upcoming January 2026 Civic Polls in Pune and Pimpri-Chinchwad, and the city's infrastructure boom: 1. Political Analysis (Civic Elections 2026) "Not friendly but a bitter fight lies ahead between BJP and NCP for PMC, PCMC" (Dec 22, 2025): A detailed look at the intense rivalry between the Mahayuti partners as they prepare for the January 15 municipal elections. "Pune civic polls: Big blow to NCP, NCP(SP) as leaders switch to BJP" (Dec 20, 2025): Reporting on high-profile poaching and party-hopping ahead of the elections. "Ajit Pawar's NCP continues domination in Pune, wins 10 of 17 local bodies" (Dec 21, 2025): Analyzing the results of the local self-government body elections as a precursor to the main civic polls. 2. Infrastructure & Urban Development "Looking Ahead at 2026: Pune to see inauguration of much-awaited Hinjewadi to Shivajinagar metro route" (Dec 22, 2025): An "outlook" piece on the critical Metro Line 3 project expected to finish by March 2026. "Building Pune: PMC to construct double-decker bridge over Mula-Mutha River" (Dec 18, 2025): Detailing a major project aimed at easing traffic between Hadapsar and Kharadi. "Condition of highway from Pune to Kolhapur to improve in a year: Gadkari" (Dec 4, 2025): Reporting on the Union Minister’s assurances regarding one of the state's most critical transport corridors. 3. Civic Governance & Environment "Install sensors, LED indicators at construction sites within 15 days: PMC to builders" (Dec 16, 2025): A follow-up to the "Breathless Pune" series, reporting on new mandates for builders to monitor air quality in real-time. "Errors in electoral rolls: PMC corrects data of 92,466 voters" (Dec 16, 2025): Tracking the administrative efforts to clean up the voter lists before the 2026 elections. Signature Style Ajay Jadhav is known for accountability journalism. His work often bridges the gap between high-level policy and the "ground zero" reality of Pune's residents. He is particularly focused on Sustainable Development, ensuring that as Pune grows into a "Bharat Mandapam" style destination (referring to his report on the Lohegaon project), its environmental and social safeguards remain intact. X (Twitter): @ajay_khape ... Read More

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