November 28, 2011 4:03:54 am
Customers of Bharat Sanchar Nigam Limited (BSNL) have often been complaining of their landline connections being severed all of a sudden without being informed,as the bills sent by post had not reached them.
Oficials of the state-run BSNL said that they would send SMS texts to landline subscribers on their mobile phones,informing them of bill details like usage limit and date by which the bill has to be paid to prevent disconnection.
A test-run is on and once the SMS warning system is officially launched next week,around half of the BSNL landline subscribers in Pune district,whose mobile numbers have been collected by BSNL,will start getting the text messages.
If payment is not made on or before the set date,BSNL may disconnect their landline,officials said,adding that the test-run is nearly over. The system will start next week in Pune,Pimpri Chinchwad and other parts of Pune district,they said.
BSNL landline subscribers will receive three text messages on their mobile numbers,the first informing them that the bill has been sent by post,the second giving bill payment date and the third warning of disconnection if payment is not made before a particular date.
General Manager (Finance) BSNL,Pune,Yashwant Singh,said the telecom provider had already collected 2 lakh mobile numbers of its landline subscribers. In all,we have 4.3 lakh BSNL landline users in Pune district and have collected cell numbers of nearly half of them.
He said the data is being fed into computers.
Singh said that SMSes will not leave any scope for default. Principal General Manager (PGM),V K Mahendra,added Many families remain on the move due to which they are not able to get bills through post,but SMS will inform them about the bills thereby enabling them to make payments on time, he said.
The GM,finance,said that customers will not be charged extra for the facility. He said BSNL will pay no charges to private cell providers for these bulk SMSes BSNL sends to mobile phone numbers.
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