A woman allegedly committed suicide by immolating herself inside the administrative building of Central Railways (CR) at CST Thursday.
Anita Kamla Prasad Patel (22) was reportedly upset over the railway authorities inability to refund her Rs 20,000,which she had paid to become a Jan Sadharan Ticket Booking Sewak (JTBS).
MRA Marg police have booked commercial inspector William Kerry,who is in charge of implementing the JTBS scheme,for abetment to suicide.
The victims father has alleged that she had applied for the JTBS scheme in 2011 but had been harassed by an official over formalities, said an officer.
Under the scheme,private operators are allowed to sell suburban train tickets from their shops in return for a commission.
Patel,who was a resident of Dombivali,was selected as a JTBS operator in 2011 but was allotted a terminal in Dombivali only earlier this year,said police.
She invested nearly Rs 2 lakh for the process,said railway sources. Of this amount,Rs 20,000 was paid as a bank deposit to CR. In August this year,the Railway Board made this bank deposit non-refundable as a rule.
Patel was unable to secure connectivity to the Railway server, said an official.
Therefore,in November,Patel decided to cancel her application. The bank guarantee of Rs 20,000 was forfeited.
Around 12.30 pm Thursday,Patel had approached a railway official to enquire about her request. She was told that her cancellation request was accepted but she would not get the refund.
Patel reportedly walked into a toilet,bolted the door from inside and set herself afire using kerosene.