Month after BMC website launch,docs complain of glitches

About a month after the Brihanmumbai Municipal Corporation started its website,it is already facing technical glitches.

Written by Ananya Banerjee | Mumbai | Published: February 22, 2012 3:00:00 am

About a month after the Brihanmumbai Municipal Corporation (BMC) started its website,it is already facing technical glitches. Apart from a slow server and late response time,radiologists have been complaining about some fundamental issues in filling the online ‘F’ form despite having discussions with the BMC to make the necessary changes.

“In case of a double click after filling in the details,the entry gets registered twice. There is no way of going back and editing the data. This defeats the purpose of having a computerised system to maintain accurate statistics,” said radiologist Dr Sameer Gandhi. He added that the slots for filling up the date on the form varies from the standard ‘dd/mm/yyyy’ in some places and ‘yyyy/mm/dd’ in others,adding to the confusion.

Another radiologist said that unlike the manual forms submitted at the local ward office,the online submission of the F form on the new website does not give a confirmatory reply.

“We had spoken to BMC officials and told them that we want a confirmatory e-mail after submitting the details so that we can maintain our records. However,nothing has been done about it,” said radiologist Dr S Khan.

Radiologists had protested against BMC’s earlier website alleging it was being handled by the makers of the ‘Silent Observer’ device and hence there was scope of the details being misused. A large number of radiologists had thus stopped filling up the F forms online. They had further protested that the domain name should be and not

“Every government website,including the official website of the BMC,ends with a .gov. This is an indication that the site is being handled by the government and not a private organisation,” said Dr Jignesh Thakker,general secretary of the Indian Radiological and Imaging Association (IRIA).

Meanwhile,the BMC has denied any technical difficulties. “We have shifted all the details from the old website to the new one. Radiologists have been trained on how to fill up the forms. If required,we will train more. Already,770 radiologists have registered on the new site,” said Dr Asha Advani,special officer of the BMC’s Family Welfare Department.

The ‘F’ form is a mandatory document which needs to be filled by radiologists to perform obstetric ultrasounds.

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