By Meenketan Jha
The Mumbai Metro One Private Limited (MMOPL) on Thursday launched a mobile ticketing system, SkiiipQ, through which commuters can book tickets on their phones. The system will allow passengers to book tickets for up to seven days in advance without having to stand in queues. CEO Abhay Kumar Mishra said: “We aim to reduce the pain of customers by creating an experience of pleasant travel. Our approach has been to make the organisation customer-The system, which initially targeted a mid-August release, was eventually launched after a three-month delay. A Mumbai Metro spokesperson attributed the delay to a large testing sample explaining that the beta version of the system was readied in August itself but wasn’t made available to the general public.
The system is available on apps like PayTM and Ridlr and it will soon be introduced to the Mumbai Metro App. Commuters will receive QR codes once they have purchased tickets, which will have to be displayed at the non-protruding glass at the Automatic Fare Collection (AFC) gates.
Metropolitan Commissioner U P S Madan said the system will have a direct influence on ridership. “With more metro lines coming up, more people will use the services and therefore, the system will lead to a higher number of individuals opting to purchase tickets through apps like PayTM and Ridlr rather than queuing up,” he said.