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This is an archive article published on July 28, 2024

Maharashtra govt mandates Sandes app for all official communications

The concept of a secure communication network for government employees has been under development for several years, with its implementation being expedited during the Covid-19 pandemic.

Sandes app, official communications, Sandes mobile app, govt security operations, National Informatics Centre, Atmanirbhar Bharat campaign, Digital India programme, Indian express news

The Maharashtra government has mandated that all its employees use the indigenously developed Sandes mobile app for official communication. The move aims to enhance the safety and security of government operations and improve the ability to detect any misuse.

Launched by the National Informatics Centre (NIC) in 2021, Sandes is an instant messaging platform similar to WhatsApp. It supports various forms of communication for anyone with a mobile number or email address. As part of the Atmanirbhar Bharat campaign under the Digital India programme, Sandes is managed by the Government of India and is currently utilised by central government officials as well as over 200 government organisations across different states. It is also integrated into more than 350 e-governance applications for sending messages, directions, and OTPs.

The Maharashtra government has instructed all departments to download and complete the ‘organisation onboarding’ forms from the Sandes official website and coordinate with Sandes system administrators after submitting the required information.

According to the General Administration Department (GAD) of Maharashtra, the Sandes app can be tailored to meet government needs. “The application offers features similar to those of WhatsApp, such as group formation, targeted messaging, emojis, and receipt notifications confirming message delivery and reading,” said a GAD official. Additionally, Sandes allows for messages to be marked as non-shareable.

The official emphasised that government instructions are clear: Sandes is to be used exclusively for official communications. “The transition to Sandes was anticipated for some time. The decision to discontinue the use of other private messaging applications was in the pipeline, and all departments have been directed to use only Sandes for official purposes,” the official added.

The concept of a secure communication network for government employees has been under development for several years, with its implementation being expedited during the Covid-19 pandemic.

Alok Deshpande is a Special Correspondent with The Indian Express' Mumbai bureau, recognized for his focused and authoritative reporting on governance, politics, and the socio-economic dynamics of Maharashtra's hinterlands. His unique academic background in Geology and early work in the water sector provides a specialized layer of Expertise to his reporting on resource and environmental issues. Expertise Current Role: Special Correspondent, The Indian Express, Mumbai. Core Authority: Alok provides detailed coverage of Maharashtra politics and governance, with a particular emphasis on how policies and power struggles affect the rural and semi-urban areas (the 'hinterlands'). Key Coverage Areas: His reports frequently focus on high-stakes administrative and political topics, including: State Assembly Proceedings: In-depth reporting on the Legislative Assembly, covering ministerial statements, legislative debates, and inter-party conflict within the ruling Mahayuti alliance. Policy & Finance: Coverage of state finances, including supplementary budget demands, fiscal deficits, and major government schemes (e.g., Jal Jeevan Mission, Ladki Bahin Yojana). Rural and Social Issues: Reports on critical health issues (e.g., child deaths in districts), human-animal conflict (leopard attacks, stray dogs), and agrarian concerns (e.g., farmer suicides). Local and Urban Governance: Covers major announcements regarding urban development (e.g., BMC's OC amnesty scheme, pagdi system push) and local body elections, including political defections and alliance splits. Unique Credentials & Trustworthiness Academic Specialization: Holds a Post-graduate degree in Geology. This background gives him a foundational understanding of natural resources, which directly informs his reporting on environment, water, and infrastructure projects. Early Professional Experience: His shift to journalism came after working with an NGO focused on the water sector. This practical experience strengthens his Expertise in critical areas like water management and rural development, as evidenced by his reporting on the Jal Jeevan Mission. Journalism Training: An alumnus of the prestigious Asian College of Journalism (ACJ), Chennai, confirming his formal training and commitment to rigorous journalistic standards. Alok Deshpande's rare combination of scientific education, non-profit sector experience, and deep political reporting makes him a highly trusted and authoritative voice on the governance and ground realities of Maharashtra. He tweets @alokdesh ... Read More

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