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Jubilant Foodworks - runs the Domino's chain in India. The FDA raids have exposed severe gaps in ensuring food safety. (File photo)
Maharashtra’s food safety body, under Tukaram Mundhe, suspended the licences of four Domino’s Pizza outlets and one Pizza Hut establishment after a statewide inspection revealed severe violations. While three of the suspended Domino’s Pizza outlets are in Vile Parle West, Borivali West, and R-City Mall in Ghatkopar West, the fourth is in Malkapur near Karad in Satara district – all run by Jubilant FoodWorks Ltd.
The Maharashtra Food and Drug Administration (FDA) officials who inspected the Domino’s and Pizza Hut outlets cited violations of Schedule-4 of the Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011, which lays down hygiene and infrastructure norms for food establishments.
At the Borivali outlet, inspectors recorded a compliance score of just 54 percent, flagging inadequate segregation of raw and cooked food, oily residue on pizza-preparation surfaces, and gaps in pest control. The Ghatkopar franchise, inside R-City Mall, drew a longer list of lapses: no documented cleaning and sanitation schedule, missing food-grade certificates for materials that come into contact with food, and no records of medical check-ups or vaccination for food handlers.
At Vile Parle, officials flagged issues with potable water testing, temperature monitoring of frozen food, and access points that could allow rodents and pests to enter.
The Malkapur unit scored even lower — 47 percent — with inspectors noting deficiencies in infrastructure, equipment, cleanliness and pest control. Separately, in Amravati, officials at another Jubilant-run Domino’s outlet found 32 pieces of expired Dough Balls worth Rs 256 still in stock, though that outlet’s licence was not suspended.
Domino’s wasn’t alone among pizza chains to draw scrutiny. In Karad, Sapphire Foods India Ltd., which operates Pizza Hut outlets, also had its licence suspended after inspectors found the outlet lacked separate ovens and baking pans for vegetarian and non-vegetarian pizzas, and that sauce bottles and condiment packets carried no packing or expiry dates.
In Akola, a Sapphire-run Pizza Hut was separately penalised over 55 kg of frozen paneer that inspectors suspected was misbranded and substandard.
The Domino’s and Pizza Hut actions form part of a single-day sweep on August 11 that also touched KFC, McDonald’s, Subway, Burger King, Starbucks and Monginis outlets, under the state’s “Safe Food, Safe Maharashtra” campaign. Of the 104 establishments inspected on Tuesday, two were ordered to shut immediately, 95 received improvement notices, and five — the four Domino’s outlets plus the Karad Pizza Hut — had their licences suspended outright.
Additionally, in Bhandup, two dhabas — Mumbai Metro Dhaba, near Fortis Hospital, and Gulsan the Punjabi Dhaba, opposite D-Mart — also had their licences suspended this week. At both places, officials found serious deficiencies regarding cleanliness, infrastructure, raw material inspection and storage.
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