Commuters on Central Railways (CR) suburban line will have access to information on reasons why any train is held up. The CR passenger information system, from Saturday, will ensure that commuters are kept informed if their travel gets delayed. Earlier, commuters would be stuck in trains without any clue on the problems. The only information announced was about stations. The new system will enable passengers to know if there is a likely delay because of any contingency.
Messages will also be directed at commuters for their own safety. At every station, when the train halts, the message “mind the gap” will be played. These announcements have been started on Western Railway suburban lines.
“At present, 8 messages have been recorded, and from Sunday they will be broadcast in newly commissioned Siemens rakes. These messages will not be played on old rakes,” a senior CR official said. The messages will initially play on 60 rakes.
“There are about 60 rakes of Siemens. We have planned about 8 messages for commuters of CR.We will download these into four rakes per day and it will take 15 days for us to complete the entire lot,” he said.