The Brihanmumbai Electric Supply & Transport (BEST) undertaking has procured new equipment from Spain to test its electronic meters before installing them without adequately training its employees on how to use the equipment,a committee member said.
The lack of training may result in faulty meters being allotted to consumers,said BEST committee member Sunil Ganacharya.
BEST recently procured two new machines,called testing benches,from a Spanish firm to check if the electronic meters are accurate and had also brought in two trainers from the company to educate its employees in Wadala on how to operate the machines.
There are nearly 50 employees in that department and only a handful of them were trained. A majority is still clueless on how to handle the equipment and is learning through trial and error,which is dangerous, Ganacharya said. We will start getting complaints of faulty meters if meters are checked by untrained staff.
The testing benches have a capacity of checking 20 meters per machine at a time,which is much higher than the capacity of the old equipment.
With the old equipment,around 20 meters could be tested daily,but with the new machines the employees are being made to check 150-200 meters a day,Ganacharya said.
BEST has a target of installing eight lakh electronic meters and has so far installed just 1.5 lakh, he said,adding that employees are testing the meters hastily with whatever little knowledge they have of the machines in order to to meet the target.