Soon, citizens will be assured of crucial services from the state government and local bodies within a specified time-frame with the Maharashtra Legislative Assembly passing the Right to Service bill on Tuesday.
So far, about 10 government departments have notified a total of 110 services that would be provided under the Maharashtra Guarantee of Public Services bill, popularly known as Right to Service.
Of these, the two urban development department sections have notified 15 each, transport and rural development departments too have notified 15 each, home has finalised 17 services while revenue has finalised 14.
The other departments too will have to finalise the list of services to be provided under the ambit of Right to Service, complete with details of the number of days in which each service is to be provided by July 27, that is within three months of the date of the ordinance. This bill will now go to the legislative council.
Chief Minister Devendra Fadnavis said, “Currently, there are a lot of problems in delivery of services to citizens, and there is no accountability. Now, for the first time the state will have an Act which will recognize the right of citizens to get services. Besides the number of days in which the government is expected to provide a service, the price at which the service is to be provided will also be mentioned. This move will go a long way in curbing corruption.”
According to some of the crucial services notified under the bill, citizens can get birth, death, and marriage certificates within three days after application. For construction projects, building permissions can be obtained within 60 days, and other clearances such as plinth checking and occupation certificates in 15 and 30 days, respectively.
Similarly, a no-objection certificate from the fire department will not take over seven days, and water connections can be received within 15 days from application. Further, under Right to Service, citizens can get documents registered in a day, get copies of registered documents in five days, get a no-objection certificate for passport verification within 21 days.
A senior government official said that the state government is developing an online portal for Right to Service and is aiming at bringing as many services online as possible so that citizens can apply with a single click. It will be linked to the state government’s existing Aaple Sarkar web portal where citizens can register grievances.