‘Almost 3 days, I’m yet to get my bag’: Indigo cancels 121 flights in Mumbai
In an official statement, the airline said, “We are establishing further significant and sustained improvements across our network. Our teams are working relentlessly to stabilise operations, and our primary focus remains on providing an enhanced travel experience for our customers.”
Despite the improvement, the ground reality is not getting any better as many passengers in Mumbai continue to face long delays, repeated rescheduling, and persistent baggage issues.
IndiGo operations continued to be disrupted across the country Sunday, and Mumbai was among the worst-affected airports with 121 cancellations — 60 arrivals and 61 departures, the second-highest nationwide after Hyderabad.
According to the airline, it is progressively restoring schedules after days of severe disruption. IndiGo confirmed it is on track to operate more than 1,650 flights Sunday, up from around 1,500 a day earlier. On-time performance rose sharply to 75 per cent, up from nearly 30 per cent the previous day.
In an official statement, the airline said, “We are establishing further significant and sustained improvements across our network. Our teams are working relentlessly to stabilise operations, and our primary focus remains on providing an enhanced travel experience for our customers.”
IndiGo added that cancellations were issued earlier in the day to provide passengers greater notice, and that refund and luggage processes were “in full action” at all affected airports.
Despite the improvement, the ground reality is not getting any better as many passengers in Mumbai continue to face long delays, repeated rescheduling, and persistent baggage issues.
Anand Parmar, who was set to fly from Mumbai to Chennai on Friday evening, said his flight was cancelled after he checked in. Since then, he has been trying to trace his luggage. “It is almost the third day today, but I still haven’t gotten my luggage. I’ve been calling customer care and waiting in queues at the airport. There is still no clarity on where my bag is. I am exhausted,” he said.
Airport officials said baggage tracing teams are still working through large backlogs created over the past few days, and the unusually high volume of disrupted flights has slowed clearance.
Mumbai has recorded a steady escalation in cancellations through the week. On Tuesday, the city saw 29 arrivals and 26 departures cancelled. This rose sharply to 85 cancellations on Wednesday. Thursday witnessed the heaviest impact, with estimates ranging from 100 to 118 cancellations across the day. Friday recorded another 104 cancellations. Saturday marked the highest impact of the week with 146 cancellations between midnight and 8 pm.
Naresh S is a Trainee Correspondent with The Indian Express, based out of Mumbai. A graduate of Xavier’s Institute of Communication (XIC), he has an avid interest in civic issues and policy-related domains. At present, he reports on the transport sector, covering suburban railways, BEST bus serives and aviation with a propensity for in-depth analyses and researched-focused reportage.
Core Coverage Areas:
Naresh reports on Mumbai’s urban mobility and public systems, with a focus on transport infrastructure, commuter safety, and policy execution. His reporting is research-driven and data-backed, aimed at explaining how large public systems function or fail, for everyday commuters.
Transport (Primary Beat):
His main beat is transport, covering Mumbai’s suburban railways and BEST bus services. His reportage in this domain spans detailed coverage of events like the Mumbra train accident and its safety implications, as well as follow-up reporting on long-standing gaps such as the delayed implementation of automatic doors on Mumbai local trains. He also tracks infrastructure projects, operational disruptions, and policy decisions affecting daily commuters, often through explainer-style stories.
Aviation (Secondary Beat):
Naresh also covers aviation and airport infrastructure, including reporting on the Navi Mumbai International Airport project. His aviation coverage has included the IndiGo flight disruptions in December 2025, focusing on passenger impact, regulatory response, and systemic issues within civil aviation operations. ... Read More
