Following quick response from Railway Minister Suresh Prabhu to a tweet, officials of North Central Railway (NCR) provided milk to a 18-month-old baby travelling in a delayed train.
A statement issued by Chief Public Relations Officer (NCR) Bijay Kumar in Allahabad said the family was provided with milk at Fatehpur and at Kanpur stations. “The train, 12581 Manduadih (Varanasi) New Delhi Super Fast Express, was specially stopped at Fatehpur for two minutes to attend to the baby,” said Kumar. Later, the family thanked Prabhu and the NCR officials, he added.
Officials said a journalist, Satyendra Kumar Yadav — working in New Delhi with a Hindi news channel — tweeted to Prabhu seeking help for his baby, who was travelling in the train with his mother and uncle Anil Kumar Yadav. They had boarded the train from Manduadih in Varanasi early Thursday. As the train was running behind schedule due to fog, milk for the baby had finished.
With details of coach and his family provided by the journalist, Prabhu directed officials in this regard.
Speaking to The Indian Express over phone, Anil Yadav, who works in a private telecom company, said: “We began looking for milk at all stations but could not find it… not even in Allahabad. Then, my brother, Satyendra Yadav, told me that he had spoken to somebody and that milk would be provided soon.”
“Finally, the railway staff and TTE provided milk for the baby. Again, when the train reached Kanpur during the day, they gave us milk again. I came to know about the tweets later,” he added.
On December 7, the Railways had provided food to students from a Dehradun school in the train, as it was delayed due to fog, following a tweet to the minister. The train did not have a pantry car. On November 30, a paralytic woman was provided help with stretchers and wheelchairs, after she tweeted to Prabhu.