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WhatsApp in Trilokpuri? A message group that keeps police at fingertips

Connected residents and police aim to speed up complaints, help keep rumours in check.

Written by Ananya Bhardwaj | New Delhi | Updated: October 31, 2014 2:04:25 am
Policemen watch aarti at Mata ki chowki, the spot where a fight may have triggered Trilokpuri riots. (Source: Express photo by Ravi Kanojia) Policemen watch aarti at Mata ki chowki, the spot where a fight may have triggered Trilokpuri riots. (Source: Express photo by Ravi Kanojia)

Residents of many blocks in Trilokpuri will soon be in direct touch with the police through a common WhatsApp group. It’s a first initiative of its kind.

To keep an a check on any mischievous activity that may lead to tension, the joint commissioner of police for  eastern range, Sanjay Baniwal, has helped create a specific WhatsApp group with all agreeing residents as members. If residents come across any suspicious or mischievous activity, they can directly post a message to the group which will instantly alert the police.

The purpose of making these groups was to be in direct touch with the residents of the area and reduce response time in case of any suspicious activity that may cause tension.

In a public meeting held in blocks 15, 21, 27 and 28, Baniwal urged the residents to join the group for their own safety. “As of now I have created four groups — one each for block 15, 21, 27 and 28. I told the residents that they can directly post their grievances on the group and that it is a platform for them to voice their anger,” he said.

“It will also help us be in direct touch with the residents so quick action in case of any mishap can be taken.”

Explaining how the groups have already become popular among residents, Baniwal said that in Block 27, a woman posted a message on the group saying that their block does not have a public toilet for women and that they have to walk for kilometres to find one.

Instant action was reportedly taken in the matter and proposal to build a toilet for women in the that block was sanctioned through the L-G’s office.

Similarly one of the residents of Block 21, posted a message on the group saying that a PCR van should be deployed outside the school in the area as many “anti social-elements” run a betting racket in there also bother the girls when they are walking back home. An immediate deployment was made to the spot, police claimed.

“The main idea is to strengthen the concept of community policing. By making these groups we have cut down the entire chain of the public first approaching the police station with a written complaint and moving up the police ranks. Now the public just have to type in a message to register their grievance,” an officer police said.

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