The Delhi Police on Thursday started the trial run of an app and a website for lodging online FIRs in motor vehicle theft cases. The first day saw five cases being lodged using this system.
The app is currently functional only in the South police district. Once it becomes fully operational, a user can lodge a complaint either on the website or through the app and need not visit a police station. This “e-police station” will have jurisdiction all over the NCT of Delhi, police said.
“An e-police station has been created under the Crime Branch for registration of cases of motor vehicle thefts. The test run has been initiated in order to study problems on the ground to make the app more user-friendly and remove any glitches,” Delhi Police Spokesperson Rajan Bhagat said.
“Once the app stabilizes, it will be launched for all police districts in Delhi,” he said.
Senior police officers concede that investigation in auto theft cases rarely proceeds from the crime to criminal because no tell-tale signs are generally left at the spot. The breakthrough in these cases invariably is the consequence of human or technical intelligence-based operations.
Since most vehicles are insured, victims expect police to promptly register their complaint and take up investigation for early finalisation of the case so that they can claim insurance in case the vehicle is not recovered.
“Once the FIR is registered online, the complainant instantly receives a copy of the same without having to visit a police station. This is a fundamental transformation in the system,” Bhagat said.
With the new app, immediate online lodging/downloading of FIR for vehicles stolen in Delhi will be possible and an “untraced report” will be sent to the complainant. This will help to facilitate insurance claim, which will be duly accepted by the designated court.
In case of recovery of stolen vehicles, their details could be easily matched from the centralised database. This, police sources said, will translate into timely disposal of cases and also reduce pendency of cases at various police stations.