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SOPs for ambulances after man has heart problem during DND jam

This comes after a commuter,Rakesh Jain,filed a FIR against the company on January 26.

Written by Dipankar Ghose | Noida | Published: March 6, 2013 12:13:01 am

The Noida Toll Bridge Company Limited (NTBCL),the operators of the DND Flyway connecting Delhi and Noida,have implemented a special operating procedure for ambulances on the stretch.

This comes after a commuter,Rakesh Jain,filed a FIR against the company on January 26. Jain alleged that he suffered medical complications while he was stuck in a traffic jam on the flyway and did not given medical assistance on time.

NTBCL officials said the special operating procedure had three aspects. “The first thing that we have done is create 10 posts,each manned by guards with communication devices to guide ambulances through traffic even when there are jams. Some of these posts are still under-construction,we have already stationed the 10 guards. Further,at the centre of the flyway,near the Yamuna bridge,we have opened two additional U-turns. So,if there is a jam at Ashram in Delhi,the ambulances will be instructed to take a U-turn back to Noida,” spokesperson for NTBCL Anwar Abbasi said.

According the officials,the second aspect involves setting up of an ambulance hotline numbers. “We have operationalised this hotline from Tuesday. Amubalnce services can call on this number and enquire about the state of traffic,” Abbasi said.

The third part of the operating procedure stems from the measures taken to improve the situation during the two months that the Kalindi Kunj bridge was shut,Abbasi said. “During the months,we had created an extra lane on the extreme left to ensure that vehicles had less stoppage time on the flyway. This lane will be cordoned off and kept exclusively for ambulances during traffic jams,” he said.

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