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Monday, July 26, 2021

Register complaints on ‘Green Delhi’ app

The application lets people register complaints against activities such as waste burning, dust emissions from construction work, polluting vehicles, industrial pollution, among others.

By: Express News Service | New Delhi |
Updated: October 30, 2020 9:22:22 am
Delhi air pollution, Delhi pollution, Delhi pollution app, Delhi air pollution app, Delhi air quality, Delhi city newsMorning haze envelops the skyline on the outskirts of New Delhi, India, Friday, Oct. 16, 2020. (AP Photo/Altaf Qadri)

Delhi CM Arvind Kejriwal Thursday launched a ‘Green Delhi’ mobile application for residents to help control air pollution activities in the city. The app lets people register complaints against activities such as waste burning, dust emissions from construction work, polluting vehicles and industrial pollution, among others. It is available only on Android smartphones at present but the government is trying to expand it to iOS as well, Kejriwal said.

The app was launched even as Delhi’s overall air quality index (AQI) entered the ‘severe’ category, with a reading of 402 as of 12 pm, on Thursday.

“The Delhi government is taking several steps to control pollution in the city. In the last five years, a number of steps have been taken which have reduced air pollution by 25%,” said Kejriwal. He added that 95% of industrial units in the city have made the switch to non-polluting fuels and that the government has also shut down thermal power plants in Delhi.

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The application lets users upload videos, audio clips and photographs along with the complaints, which is then sent to the department concerned — including of the MCDs and the Central and Delhi governments. The location from where the complaint is made will also be automatically uploaded and sent to the departments.

“We have set timelines for redressal of each type of complaint. After the complaint is solved, the department concerned will also upload a photograph. If the person who made the complaint is not satisfied, they can reopen it,” Kejriwal said.

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Redressal of complaints made through the app will be monitored in a ‘green war room’ set up by the government at the Delhi Secretariat.

Later in the day, around 6 pm, Environment Minister Gopal Rai said about 228 complaints were registered on the application. He said around 21 departments, both of the Centre and Delhi government, are attached with the app and have nodal officers and coordinators for resolution of complaints.

Kejriwal said 70 ‘green marshals’ will also be deployed to help address the complaints made through the app.

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