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Confusion after Old Delhi Railway Station reverses order of platforms

To make platform numbers sequential and prevent unnecessary confusion,the Railways have reversed the order in which platforms are numbered at the Old Delhi Railway Station.

Written by Dipankar Ghose | New Delhi |
September 6, 2011 2:57:31 am

To make platform numbers sequential and prevent unnecessary confusion,the Railways have reversed the order in which platforms are numbered at the Old Delhi Railway Station. For the moment,however,the move has only served to confound regular commuters,with several arriving at wrong platforms.

The change is the first of its kind since the railway station was opened in 1903. It was put into effect at midnight on Monday. R P Pandey,Chief Station Manager at Old Delhi Railway Station,said,“The earlier way of numbering was confusing for commuters,and as the station added to its existing number of platforms over the years,it became increasingly inconvenient. It’s normal practice in stations across the country to place Platform No. 1 near the main entrance. However,in this station,Platform No. 18 was where the main entrance was,and the platforms were in the reverse order. We have corrected this.”

Pandey said station officials had been making announcements in this regard through the day,and boards showing the change in platform numbers were put in place on Sunday night. In addition,large posters notifying commuters of the change were put up at station entrances. “By and large,everything has been changed. Anything remaining will be changed today,” Pandey said.

Regulars at the station,however,were caught unawares by the change. Surinder Yadav,a porter,said,“We had no idea that this would happen. We came to know about it only last night,while they were changing the boards. It takes us longer now to figure out which platform the passengers want to go to,and that has caused some panic. I have been called naalaayak by a customer because I took him to the wrong platform. Hadbadahat ho gayi. (Things got rushed.)It will take time to understand.”

Sahil Bhainsla,who takes the Ghaziabad passenger train back home every day,said,“I come to the station from my office in Chandni Chowk. The train used to leave from Platform No. 5,which has suddenly turned into Platform No. 13. I missed the train,and will have to take a bus.”

However,there were some commuters — mostly first-time visitors to the station — who found the new system more convenient. Rakesh Mishra,who was leaving for Saharanpur,said,“My train is supposed to leave from Platform No. 1,so I came by the main entrance. If this was not so,I would have come in on the wrong side,and would have had to walk the entire length of the station.”

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