Triage demand: Chandigarh PGI authorities ignored advice of Redressal Commission in 2015

“At the entry point where the patient is first received, there should be one senior resident doctor who would be responsible for screening and prioritising. A junior resident should assist him,” read the recommendation by the Commission.

Written by Adil Akhzer | Chandigarh | Published: August 24, 2016 4:00:09 am

The PGI resident doctors might be demanding for a triage system, to classify patients on sickness levels, but this was recommended by the National Consumer Disputes Redressal Commission last year, which was ignored.

The recommendation had come while pronouncing a judgement in a case pertaining to the death of a 16-year-old girl at PGIMER due to medical negligence in 2012. Following which the family of the deceased had taken the matter to the Commission.

The triage system is currently functional in trauma centre and in the pediatric centre of the institute.

“At the entry point where the patient is first received, there should be one senior resident doctor who would be responsible for screening and prioritising. A junior resident should assist him,” reads the recommendation by the Commission.

It said that, “There should be a facility to track the management of every patient who are serious. There should be an adequate number of doctors, phlebotomists, nurses, paramedics and class IV staff for examination/ treatment, transport, taking blood samples, collecting reports, getting X-ray and CT scan done. The staff on duty should have mobile phones provided by the hospital.”

On Tuesday, the ARD said even after the commission recommendations nothing was being done by the administration. “It should have been done by now,” said ARD vice president Dr Amit Sharma.

According to the resident doctors during a meeting between them and the administration in 2013 the same issue was raised.

The minutes of the meeting held on 27 August 2013 reads, “The triage centre is to be established in emergency complex. Its functioning will be discussed in hospital management board. It also said that phlebotomy will be performed by the nursing students. “The samples for blood transfusion will be drawn by the residents. Later separate phlebotomist will be employed for the purpose.”

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However, Dr YK Chawla, director PGI, told the media Tuesday that he is unaware if such demands were raised in 2013. “I have no knowledge about this.I need to go through the copy. I do not remember it but we will look into it,” he said.

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