City residents will soon be able to access their water bills online. The system is expected to be in place within two weeks. In the second phase of the project,bill payment will be made online. It will help facilitate the municipal corporation in keeping a tab on bills of various institutions.
Under the Management Information System that is being developed,software and hardware for the purpose is being developed. The residents will be given a user identity name and password to access their bills. As per the system,an SMS will be sent to the consumer when the bill is generated,informing them about the amount and last date of payment. Another SMS will be sent when the bill amount has been paid.
At present,the payment is made at e-sampark centres. Officials said that in the second phase of the project,the facility for online payment of bills would be initiated.
The system will also facilitate the public health department in comparing the bills of different institutions. An official said that it would help prevent violations by consumers. In case of two institutions,like hotels,if the bill of one is substantially less than the other,then checks would be conducted to ascertain the reasons.
This will help detect any anomalies and improve collection of bills. The civic body will also be able to monitor its bill collection regularly.
Superintending Engineer (Public Health) R C Diwan said that within a week the system would be in place. It would streamline the system of generation and collection of bills,apart from keeping a check on defaulters,he added.
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