The Punjab State Power Corporation Limited (PSPCL) has been fined Rs 60,000 by the Mohali district consumer redressal forum for not shifting the motor connection of a consumer.
Thath Singh, a resident of Cholta Kalan village, in his complaint to the forum, alleged that in 2008 he had approached PSPCL for the shifting of his motor connection in his village by a 100 m and paid the requisite amount.
However, despite repeated reminders and legal notices, PSPCL failed to comply. Following this, he filed a case with the consumer court.
PSPCL, in its reply to the forum, admitted that they had received a fee from the complainant (Thath) in order to shift the motor connection. They said delay was caused due to the transfer of junior engineers and there was no malafide intention on their part. They also claimed that the work of transferring of the motor connection had now been initiated.
On the day of the hearing, the forum presided by Amrinder Singh Sidhu observed, “PSPCL, in their reply, remained silent from the period of 2008 till 2014 and gave a feeble excuse that the motor connection could not be shifted due to the transfer of junior engineers. This is not a sufficient reason for not shifting the motor connection. In the present complaint, such a long delay amounts to deficiency in service on part of the PSPCL officials and they are also held negligent for not addressing the grievance of the complainant even after repeated requests and legal notices.”
The bench has ordered PSPCL to pay the compensation at an interest rate of 9 per cent within a period of 30 days.