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Wednesday, July 18, 2018

PGIMER: Order on hospital supplies causes inconvenience to patients

At the Post-Graduate Institute of Medical Education and Research (PGIMER),a recent order by the Department of Hospital Administration to streamline the usage of hospital supplies,including medicines and surgical items,seem to have backfired with the patients now facing considerable inconvenience as the after-effects of the order.

Written by Smriti Sharma Vasudeva | Chandigarh | Published: May 16, 2012 4:32:29 am

At the Post-Graduate Institute of Medical Education and Research (PGIMER),a recent order by the Department of Hospital Administration to streamline the usage of hospital supplies,including medicines and surgical items,seem to have backfired with the patients now facing considerable inconvenience as the after-effects of the order.

According to sources,Medical Superintendent of PGI Dr A K Gupta had recently issued orders stating that in order to ensure a rational use of hospital supplies,which include medicines,surgical items,all the indents sent from different departments of PGI shall be routed through assistant professor,hospital administration of area concerned for evaluation of the need and availability of supplies.

Prior to this order,the nursing incharge of each department,ward would approve the indent of requirements as per the need of the patient and the same was received directly from the stores department. Consequent upon this order,for all the patients including the ones at OPDs,IPDs and Advanced Centres,a letter seeking approval for every patient has to be first sent and only after it is approved,the required supplies are released.

A nursing in-charge told Chandigarh Newsline on condition of anonymity,“Owing to this,for every single patient,we have to first send the hospital attendant to the doctor concerned for approval. There are times when the doctor concerned is in some meeting and it takes hours to get the approval for immediate supplies. As a result,it is the patients who have to suffer due to this.”

“Sometimes,the doctor concerned has gone to new OPD or Nehru Hospital for the meeting. In that case,the attendant has to go far-off in order to get the required approval. Also,sometimes,a poor patient comes in the OPDs in the afternoon,so we are bound to provide him medicines from the hospital itself. By afternoon,the doctors sometimes are not available. In that case,we have to ask the patient to come next day as mostly the approvals are granted by 10.30 am,” said another senior nurse of the hospital.

When contacted,PGIMER spokesperson Manju Wadwalkar said,“This order has been issued to streamline the disbursement of hospital supplies and it may take a little time for things to settle as per the new directions.”

Recently,owing to a two-day Continuing Medical Education (CME) programme organised by the Department of Hospital Administration,the indents were not approved for two days leading to a significant harassment for patients,said another nursing staff member.

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