The SAS Nagar Consumer Forum has slapped a penalty of Rs 15,000 on a construction firm for cancelling the allotment of a plot without refunding the amount paid for it. Directing Emaar MGF Land Limited to refund Rs 7 lakh to a Mohali resident,the consumer forum has also held the firm deficient in services.
Jasneet Kaur had purchased a flat in an apartment from the private firm for a total price of Rs 53,17,750. After making payment of Rs 7 lakh to the firm,when she visited the site,she found that construction of the project had not even started and provisions for basic amenities were yet to be made. On inquiring about the delay,she was told by the opposite party that the construction would only start after the booking process was over. However,within a few days the firm raised a demand of about Rs 13 lakh,to which Kaur objected. Her queries regarding further payments without the project starting were not entertained.
To add to her woes,the company later also cancelled the allotment of the flat without informing her and did not refund the amount she had already paid. She was told that if she pays the rest of the money,the cancellation would be revoked. But as the construction had not started yet,Kaur decided to take her money back. Her requests of refund of the Rs 7 lakh fell on deaf ears,she alleged.