THE CHANDIGARH Transport Undertaking (CTU) on Monday launched e-ticketing as part of its ambitious project of installing intelligent transport system (ITS) in buses. Launched by UT Administrator V P Singh Badnore, the system has been started first on five long routes — Delhi, Shimla, Ludhiana, Patiala and Amritsar. By the end of this month, CTU aims at introducing the system in all the long routes. Thereafter, it will be replicated in the city bus service.
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UT director (transport) Amit Talwar said that the passengers would now get details such as total amount, distance in KM, number of passengers, adult, child, time of issue, ticket serial number, bus number, conductor ID and depot name printed on the ticket.
Consolidated reports would be made available to the CTU management which would be helpful in analysing the data regarding origin and destination which was not possible with punched tickets. It would help in planning routes better and enhancing the receipts.
The CTU is also in the process of introducing the system enabling the commuters to know the estimated time of arrival (ETA) of buses at the bus queue shelters. Under the project, the CTU intends to install electronic displays with ITS at around 300 bus queue shelters spread across the city which would display the ETA of all buses touching the bus shelters. The commuters will also be able to access the service through short message service (SMS) and interactive voice response system (IVRS).
At present, the CTU has a fleet of 470 buses operating from its four depots. The fleet comprises standard size buses, semi-low floor non-AC buses, AC buses, low-floor AC buses, low-floor non-AC buses, and mini-AC buses. Out of the total buses, 87 are being used for long routes.
The remaining buses are used for city bus service which serve the Tricity of Chandigarh, Panchkula and Mohali, and suburban areas like Zirakpur and Kharar. The CTU is in the process of purchasing around 200 more buses to strengthen its local and inter-state bus service.