If numbers are taken as criterion for judging peoples response to a service,then residents seem to like long queues instead of sitting home and paying compounding fee at a click of a button. The online facility of traffic violation fine payment has seen only a single person opting for it since its start on October 4.
Despite the facility enabling traffic violators to jump queues and save precious time,the scheme has not become popular amongst the residents who still prefer the old method.
The poor response to the online method can be partly blamed on the lack of advertisement of the facility. Many residents are not even aware that such a facility is available to them. Moreover,many fear that police might misplace their documents.
A traffic violator has the facility to pay the compounding fee for the violation online through the Chandigarh Traffic Police website. Though online payment of fines was mentioned in the challans issued,the facility was non-functional till October 3. Now a link has been provided on the traffic police website,chandigarhtrafficpolice.org,and by clicking on it,one can follow instructions and pay the fine. Once the compounding fee is paid,the seized documents of the violator will be sent his place of residence through courier.
The violator has to fill a small online form to first register with the website. After registering,one can log in,using the registered username and password and select the option ‘Traffic Challan Payment. A person will then have to select the type of challan for which payment has to be made and enter the challan number and the book number mentioned on the challan slip and enter his account details to complete the financial transaction.
Speaking to Newsline,Deputy Superintendent of Police Vijay Kumar said,We will look into how to make the online facility popular amongst people. We started the facility to pay the compounding fee online in order to reduce the queues and mainly for the outstation residents. We will also find ways to promote the facility so that more and more people avail it in future.