With a mobile app for women safety, and WhatsApp numbers and a Facebook page for redressing traffic and drug menace, the Chandigarh Police has undertaken several initiatives. However, not all have found many takers.
The women safety app, which was downloaded by 4,699 people till May 31, has had only four users till now. The police officials handling the app said that it was better to dial emergency number ‘100’ than use the app. “The app is time-consuming and we are not well-equipped with the mobile and GPS towers to find out the exact location of the person.”
The I-Clik instant complaint machine, which was installed in Sector 22 in January this year, has received 205 complaints till now. Senior officers say the response was effective in getting the complaints redressed easily. The complainants, however, say that though they get a call instantly, red-tape comes in as soon as the case is transferred to a particular officer.
Meanwhile, SP (City) Parvinder Singh said they had received three substantial tips from city residents on the WhatsApp number for drug menace. The police were working on the suggestions, he added.
The traffic number, on the other hand, has received 8,950 messages till May 31, on the basis of which challans were issued by the police. Also, the Facebook page of Chandigarh Traffic Police has 26,299 followers and 48 challans have been issued this year from the page.
The modernisation of Chandigarh Police began in 2012 with the introduction of the pilot project of Crime and Criminal Tracking Network & Systems (CCTNS).
The centrally sponsored scheme, approved by the Cabinet Committee of Economic Affairs, was to be implemented during the 11th Five-Year Plan. As per the CCTNS, the UT Police claims that it has been able to complete the first phase of the project and has uploaded the information of the last 10 years.
First Information Reports (FIRs) and the dossiers of all accused and convicts have also been uploaded on CCTNS. “We are now waiting for the central government to connect all police departments across the nation with the project so that we are able to share the information,” said an official posted as an operator at the CCTNS.
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